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Prosperity Bank customer service

The customer service center answers account, product, and online banking questions during posted hours.

Phone: 1-800-531-1401
International: +1 806-741-3302
Weekdays: 7 AM - 7 PM
Saturday: 9 AM - 5 PM

What the service center handles

Call about deposit and loan products, your account, other bank services, and location hours. Online banking and bill pay questions go to the same center, or to secure bank mail after you sign in.

Holiday hours can differ. If a login is locked, this is the number the bank tells you to call.

What is the Prosperity Bank customer service number?

1-800-531-1401. International callers dial +1 806-741-3302.

What are Prosperity Bank hours for the service center?

Monday through Friday, 7:00 AM to 7:00 PM. Saturday, 9:00 AM to 5:00 PM. Holiday hours can differ.

Ask us to email you

Send your name, email, and a short note. We will contact you. For a lost card or a locked login, call the number above first.